Annual Network Architecture Review
a template for a process and/or a meeting
Introduction:
I have recommended, several times, in the last few
years, that each year, during June-August sometime, you engage in an
activity that
I call "Annual Network Architecture Review". Recently I've had several
inquiries
into "exactly" what an "Annual Network Architecture Review" is / does /
what
is the outcome, but most of the questions are related to "why should I
do
this". I hope that this web-page will answer a few of those questions
for
you. IF, after reading through this - you still have questions or
issues,
then please drop me an e-mail, and/or call me, and we'll help you
figure
out what you don't know and how, perhaps, I can help you out...
There are several reasons for this exercise:
- Encourage both management as well as
administrators
to "step-back" for a little while and take an objective view of their
network
architecture & what is connected to it. Our networks are literally
the
backbone (pun intended) of our business. They are the key enabler of
our
employees being able to efficiently & profitably deliver to our
customers.
- Prepare some information on capital / expense
spending
for the following fiscal year (because budgets are prepared in the
September-October time frame) if you do this ANAR in the June-August
time-frame, then the output
of your ANAR can be the input to your management's budgeting process.
- If you don't engage in some activity such as
this, on an annual basis, eventually, someone somewhere, will
realize
your network needs major re-architecting and you haven't planned for
either
the people-time nor the capital and expense budgets to do so. If you
find
yourself in this situation, then you'll ultimately impact your users,
your
customers and your profitability.
There are a lot of different ways to do this
exercise, and I won't pretend that I know the best way, much less can
convince you to
do it that way. So I'll leave the methodolgy up to you to decide.
However I think I can offer some suggestions on the
subject-matter-items that you might want to cover.
Items you may want to consider in your ANAR,
tailored to
your site's needs & situation:
1.) WAN
Connectivity:--------------------------------
- IS our existing connectivity to our ISP or to
the "InterNET"
sufficient to carry us through the next 12 months of business
expansion.
OR do we need to make a plan to give to our IT / ISP /
Connectivity
people to help us expand our WAN capacity some time during the next 12
months
-
- Do our existing router(s) have the capacity
both in
terms of CPU & of number of interfaces (serial and/or ethernet) in
order to carry us through the next 12 months.
-
- Same question for a Firewall (hardware or
software)
- is it going to cope with our business expansion?
-
- Will we require an "XLAN"? (WAN or MAN
connection
to an external customer and/or external contract software developers or
other
contractors). This paperwork & technical implementation process can
take
up to six months, so if this is going to be required it will take quite
a
bit of advance planning.
-
- Do we plan to add any new projects in the next
12
months that will put additional strains on the WAN connectivity.
- That is, for instance, projects that will include:
- Significant communications needs, not already
addressed,
at connecting with our remote offices, and utlizing desktop
video-conferencing,
or unusual file-transfer loads.
- Cross-centre "administrative overhead" or
"office-automation" needs such as database replications, accounting
records, desktop video conferencing,
etc.
2.) LAN
infrastructure:----------------------------------------------
- Is our existing LAN infrastructure capable of
handling
today's requirements (not even yet considering growth); is it
sufficient,
today, in terms of:
- latency, bandwidth, number of connection
ports, switch
or router capacity?
- if it has significant shortcommings today,
what must
we do to bring it up to par for today's needs (this is documented in
one
section of the report, with appropriate cost & performance figures
(this
section probably labelled "remedial improvement"))
- Can we define what needs we will have in the
next
12 months (or more).
- A "for-instance" - there has been a lot of
talk in
the last 12 months or so about desktop video-conferencing. On some of
our
existing 10-base-T shared LANs - more than 2-3 users with this
application
will create problems. Are your LAN segments capable of handling
desktop-video-conferencing?
- Can we then define what hardware and/or
software we
will need to purchase, install, configure, etc. in order to meet the
needs
outlined above?
- What equipment list / purchase order will
this generate?
- Will these needs expansion require additional
headcount, and at what time?
- Will our contract(s) with Global Staffing
Organization
(shared services) be able to execute on this headcount requirement in a
timely manner, or must we bring this task "in-house"?
- this is documented in another section of the
report,
with appropriate cost & performance figures(this section probably
labelled "future").
3.) Server
environment:---------------------------------------------
- Is our existing server-farm capable of handling
today's
requirements (not even yet considering growth); is it sufficient,
today,
in terms of:
- CPU-capacity, hard-disk(s), memory,
response-time,
etc.
- if it has significant shortcommings today,
what can
we do to bring it up to par for today's needs (this is documented in
one
section of the report, with appropriate cost & performance figures
(this
section probably labelled "remedial improvement")
- Can we define what needs we will have in the
next
12 months (or more).
- Can we then define what hardware and/or
software we
will need to purchase, install, configure, etc. in order to meet the
needs
outlined above?
- this is documented in another section of the
report,
with appropriate cost & performance figures(this section probably
labelled "future").
4.) Desktop computing
environment:-------------------------------
- Is our existing desktop computing (or
X11-capacity)
capable of handling today's requirements (not even yet considering
growth);
is it sufficient, today, in terms of:
- if it has significant shortcommings today,
what can
we do to bring it up to par for today's needs (this is documented in
one
section of the report, with appropriate cost & performance figures
(this
section probably labelled "remedial improvement")
- Can we define what needs we will have in the
next
12 months (or more).
- Can we then define what hardware and/or
software we
will need to purchase, install, configure, etc. in order to meet the
needs
outlined above?
- this is documented in another section of the
report,
with appropriate cost & performance figures(this section probably
labelled "future").
5.) Software Aplicatons or Tools
environment:-----------------------------------
- Is our existing Software Applicatons and
Tools
environment capable of handling today's requirements (not even yet
considering
growth); is it sufficient, today, in terms of:
-
- if it has significant shortcommings today,
what can
we do to bring it up to par for today's needs (this is documented in
one
section of the report, with appropriate cost & performance figures
(this
section probably labelled "remedial improvement")
- Can we define what needs we will have in the
next
12 months (or more).
- Can we then define what hardware and/or
software we
will need to purchase, install, configure, etc. in order to meet the
needs
outlined above?
- this is documented in another section of the
report,
with appropriate cost & performance figures(this section probably
labelled "future").
6.) Office Communications &
Connectivity(voice/PABX/fax)
(recognizing SOME systems groups have responsibility for this, but some
do
not have responsibility for it):------
- Is our existing office communications &
connectivity infrastructure capable of handling today's needs &
desires?
- if it has significant shortcommings today,
what can
we do to bring it up to par for today's needs (this is documented in
one
section of the report, with appropriate cost & performance figures
(this
section probably labelled "remedial improvement")
- Can we define what needs we will have in the
next
12 months (or more).
- Can we then define what hardware and/or
software we
will need to purchase, install, configure, etc. in order to meet the
needs
outlined above?
- this is documented in another section of the
report,
with appropriate cost & performance figures(this section probably
labelled "future")
- In the realm of PABX / Fax - we also need to
consider
that admin-assistants / receptionists & secretaries typically may
have
a higher degree of HR-turn-over so we need to determine if we are
staffed to continuously train the new-talent we will get in this area?
- Do we have backup hardware &/or software
for these
functions? _ what if our PABX card-cage goes dead ? - is part of our
Disaster
Recovery Scenario such that we can 'live' without a PABX for several
days?
- has this been cussed and/or discussed with management
7.) Support department tools, people, hardware,
software:--------------
Does the existing support department have the
following capabilities to handle our future tactical (12 month) growth
projections:
- Skilled, long-term-commitment networking,
systems,
security, help-desk, operations & management people.
- Training: either in-house or scheduled,
with
a written program for existing and new staff and with a committed
budget.
- Hardware & Software, such-as:
- Tape-backup units -in particular: will
existing
single-drive or multi-drive tape stackers continue to be able to
keep-ahead
of the projected growth in our data needs.
- Gnats and/or other problem ticket
management
& distribution & data collection system or systems. IF we are
too
small for this system, will it be required in the next year, and do we
have
the staff time & hardware to implement it?
- UPS systems. Are existing UPSs capable
of handling next-year's growth or do we need to review their capacity
vs our existing load-potential and increase the capacity of our UPSs as
we grow?
- Pager / alert / monitoring / call-out
system(s):
what are we using, is it sufficient, will it be sufficient a year from
now?
- Books / documentation: many times we
expand
/ grow our operations, yet we fail to get and/or keep adequate
documentation
on the new hardware, software, and other items we must support. At a
critical juncture we find nothing available for a reference. This is an
ideal time to identify these needs and address them with a budget
request, if necessary.
- Other items as might be applicable to
your
site / locale / legal / HR / culture.
- Strategic-Career-Path-Planning in place: Does
/ do both admin management & staff understand the needs for, and
participate in this process. We have identified that Security Audit
Score "success" is
directly related to number of years of systems & networks
administration
experience. Therefore it pays, highly, to attempt to retain as many
senior
staff as possible. At this time of "review" it might be
appropriate to review what is possible and what is not, and how an
organization might make steps to discuss careers with their admin staff.
There are obviously other subject areas that you and your management
can discuss at this time. I have by no means captured the entire
spectrum of what
an "Annual Network Architecture Review" should do for you and your
management.
However, I hope that I have presented just a few of the points that I
have
seen NOT looked at in the past which have caused problems in some
sites.
I Hope by sharing these previous mistakes with you, that perhaps you
can
avoid them?
And - Remember, Finally: can we put quotes
& costs with this / these needs to present to managment?
last updated: 17:11 p.m. on Monday, 3
September, 2007; revID:
2s
Original: 24 April 2002